Privacy Policy

Last updated: 8 November 2026

1. Who we are

AuraLume (“we”, “us”) operates auralumeshop.com. This policy explains what information we collect when you shop with us and how we use it. AuraLume is a trading name of Joel da Silva Neto, an individual seller based in Brazil, not a registered company. If that changes, this section is updated first.

2. Information we collect

  • Contact details you give us at checkout: name, email, shipping address.
  • Payment information: we never see or store your card details. Payments are processed directly by Stripe — see Stripe's Privacy Policy.
  • Order history and basic site-usage data (pages viewed, device type).

3. How we use it

  • To process and ship your order, and contact you about it.
  • To respond to support requests.
  • To improve the store (e.g. which products/pages perform well).

We do not sell your personal information to third parties.

4. Who we share it with

Stripe (payment processing), our shipping/fulfillment partner (CJdropshipping, to deliver your order), and [analytics/hosting providers once chosen — e.g. Vercel, a mailing tool]. Each only receives what they need to do their job.

5. Your rights

If you're in the EU/UK, you have rights under GDPR (access, correction, deletion, portability). If you're in a US state with its own privacy law (e.g. California), you have similar rights. To exercise any of these, contact us at auralumesshop@outlook.com.

6. Cookies

We use only the minimum cookies needed to run the store and remember your cart. [Update this section if any analytics/marketing cookies (e.g. Meta Pixel, TikTok Pixel) are added later.]

7. Contact

Questions about this policy? Email auralumesshop@outlook.com.