Privacy Policy
Last updated: 8 November 2026
1. Who we are
AuraLume (“we”, “us”) operates auralumeshop.com. This policy explains what information we collect when you shop with us and how we use it. AuraLume is a trading name of Joel da Silva Neto, an individual seller based in Brazil, not a registered company. If that changes, this section is updated first.
2. Information we collect
- Contact details you give us at checkout: name, email, shipping address.
- Payment information: we never see or store your card details. Payments are processed directly by Stripe — see Stripe's Privacy Policy.
- Order history and basic site-usage data (pages viewed, device type).
3. How we use it
- To process and ship your order, and contact you about it.
- To respond to support requests.
- To improve the store (e.g. which products/pages perform well).
We do not sell your personal information to third parties.
4. Who we share it with
Stripe (payment processing), our shipping/fulfillment partner (CJdropshipping, to deliver your order), and [analytics/hosting providers once chosen — e.g. Vercel, a mailing tool]. Each only receives what they need to do their job.
5. Your rights
If you're in the EU/UK, you have rights under GDPR (access, correction, deletion, portability). If you're in a US state with its own privacy law (e.g. California), you have similar rights. To exercise any of these, contact us at auralumesshop@outlook.com.
6. Cookies
We use only the minimum cookies needed to run the store and remember your cart. [Update this section if any analytics/marketing cookies (e.g. Meta Pixel, TikTok Pixel) are added later.]
7. Contact
Questions about this policy? Email auralumesshop@outlook.com.